|
Sunday, November 1, 2009 |
|
All Day |
HTG Member Arrivals |
6:00p.m. to 7:00p.m
Cloister |
ConnectWise Champs
Meeting |
7:00p.m.
Offsite |
ConnectWise Champs
Dinner
|
7:30p.m.
to 10:00p.m.
Captain |
HTG Advisory
Council Meeting
|
8:00p.m.
to 8:45p.m.
Captain |
HTG
Facilitator Meeting |
|
Monday, November 2, 2009 |
6:00a.m. to
7:00a.m.
Fitness Center |
Join other HTG
members for a 3 mile fun run or gym workout to get the
morning juices flowing. The run will be at a
conversational pace around the Buena Vista area and take
off from the gym of the Buena Vista Palace at 6:00 a.m.
sharp so arrive a little early to warm up. Feel free to
bring a friend! |
6:30a.m. to 7:00a.m.
20Seven East |
Morning Devotions |
7:00a.m. to 8:00a.m.
Outback Restaurant |
Breakfast |
|
8:00a.m. to 5:00p.m. |
Peer Group Meetings
HTG1
Great Hall North |
HTG2
Sussex |
HTG3
Gallery |
HTG4
20Seven South |
HTG5
Buena Vista
Palace Boardroom |
HTG6
20Seven West |
HTG7
Windsor |
HTG8
Westminster |
HTG9
Oxford |
HTG10
Amherst Room -
Springhill Suites |
HTG12
Cambridge |
HTG13
Coventry Lobby Boardroom |
HTG14
Outback Veranda |
HTG15
Islander Room I |
HTG16
Islander Room III |
HTG17
Islander Room II |
HTG18
20Seven North |
HTG19
Cloister South |
HTG20
Chelsea |
HTG2 SM
20Seven Wine Cellar
|
|
|
12:00
Noon |
Lunch - Meeting Areas |
|
After 5:00p.m. |
Group Dinners (plans and
locations determined by group
and/or vendor sponsor) |
|
Tuesday, November 3, 2009 |
6:00a.m. to 7:00a.m.
Fitness Center |
Join other HTG
members for a 3 mile fun run or gym workout to get the
morning juices flowing. The run will be at a
conversational pace around the Buena Vista area and take
off from the gym of the Buena Vista Palace at 6:00 a.m. sharp so arrive a little early to warm up. Feel free to
bring a friend! |
6:30a.m. to 7:00a.m.
20Seven East |
Morning Devotions |
7:00a.m. to 8:00a.m.
Outback Restaurant |
Breakfast |
|
8:00a.m. to 5:00p.m. |
Peer Group Meetings
HTG1
Great Hall North |
HTG2
Sussex |
HTG3
Gallery |
HTG4
20Seven South |
HTG5
Buena Vista
Palace Boardroom |
HTG6
20Seven West |
HTG7
Windsor |
HTG8
Westminster |
HTG9
Oxford |
HTG10
Amherst Room -
Springhill Suites |
HTG12
Cambridge |
HTG13
Coventry Lobby Boardroom |
HTG14
Outback Veranda |
HTG15
Islander Room I |
HTG16
Islander Room III |
HTG17
Islander Room II |
HTG18
20Seven North |
HTG19
Senate |
HTG20
Chelsea |
HTG2 SM
20Seven Wine Cellar
|
|
|
12:00 Noon |
Lunch - Meeting Areas |
5:30 p.m. to 8:00p.m.
England |
HTG Partner
Pavilion -- Join our HTG sponsors for an evening of
business building dialog in a casual atmosphere for
dinner and drinks. Bring your appetite and your business
cards! |
|
Vendor Engagement Sessions -- Hear our
Platinum HTG Sponsors as they present a deeper
dive into how you can broaden your market share
and take more to the bottom line in 2010!
The following sessions are running
concurrent with the Partner Pavilion. |
6:00p.m. to 6:30p.m.
Scotland A |
ConnectWise
Join the Movement: Five Ways to Bring Your
Business to the Next Level
What does "Your Company 2.0" look like? How do
we get better, smarter, more
profitable…together? How do I take advantage of
a community that invests back into my business?
What's my shortest path to profitability and
what's my action plan to get there? What does
the model IT Services organization look like and
how do I position my company that way? How do I
serve my clients no matter what their business
challenges are? Find out the answers to these
and other burning questions and why at
ConnectWise, it’s not just about the software.
Speaker: Jeannine Edwards, Director, ConnectWise
Community |
6:00p.m. to 6:30p.m.
Scotland B |
Microsoft
Engaging with Microsoft’s Local
Engagement Team
Microsoft has developed an innovative
approach to help our partners thrive in this
challenging economic environment. We call it the
Local Engagement Team, and it is dramatically
changing the way partners leverage Microsoft
resources to reach SMB customers. It allows
partners to benefit from Microsoft’s extensive
relationships with other companies and
business-oriented organizations. By working with
Microsoft’s Local Engagement Team, partners can
access free resources to help address their
customers’ needs & pain points. Come hear how
our partners can extend their reach and increase
revenue by teaming up with a variety of other
companies to multiply their marketing impact. |
6:45p.m. to 7:15p.m.
Scotland A |
SonicWALL
Why is HTG Member Steve Riat Smiling?
There is still time to ride the managed services
wave. Managed security services have emerged as
one of the most profitable segments for MSPs.
Come learn how SonicWALL is helping real
partners grow their businesses with managed
services. Steve Riat from Nex-Tech is an HTG
member and a success story for managed services.
Come learn how Steve transformed his business to
a highly profitable, recurring revenue model
with the help of SonicWALL. One lucky HTG
participant will receive a free TZ 200 Wireless
in a raffle.
Speaker: Ted Hulsy, Senior Manager, Channel
Marketing, SonicWALL |
6:45p.m. to 7:15p.m.
Scotland B |
Zenith Infotech
Zenith BDR to BDR Replication, Intelli-Monitoring,
Total Desktop Care+ and Smartstyle
Zenith is in release mode! Come here the latest
on software for BDR to BDR Replication, BDR to
ARCA Replication and BDR to ARCA Vault
Replication. If
that wasn’t enough for you, Zenith has also
released a new Intelli-Monitoring system which
provides partners the ability to add custom
Event IDs, suppress, suspend and receive instant
email alert notifications.
Zenith will also give updates on Smartstyle
Cloud Computing and future product release,
Total Desktop Care +. This is your chance to be
in the know! |
7:30p.m. to 8:00p.m.
Scotland A |
gloStream
EMR Incentives and the VAR Business
Opportunity
During this session John Bamberger, Chief
Channel Officer for electronic medical
record/practice management solutions provider
gloStream, will discuss governmental EMR
incentives that are driving doctors toward
electronic systems and the business opportunity
that presents for VARs. With $20 billion set
aside for medical providers through the American
Recovery & Reinvestment Act, VARs all over the
country now have a unique business opportunity
that can bring them new managed services
contracts and years of recurring revenue.
Speaker: John Bamberger, Chief Channel Officer |
|
Wednesday, November 4, 2009 |
6:00a.m. to 7:00a.m.
Fitness Center |
Join other HTG
members for a 3 mile fun run or gym workout to get the
morning juices flowing. The run will be at a
conversational pace around the Buena Vista area and take
off from the gym of the Buena Vista Palace at 6:00 a.m.
sharp so arrive a little early to warm up. Feel free to
bring a friend! |
6:30a.m. to 7:00a.m.
20Seven East |
Morning Devotions |
7:30a.m. to 8:30a.m.
Great Hall North |
Breakfast -
Enjoy breakfast and join other HTG members in a casual
setting to discuss much debated, industry related hot
topics. Pick a topic table based on your expertise or
interest! |
Special Interest Group (SIG)
Meetings (Some sessions are repeated - Please note
meeting times)
HTG is expanding the number of Special Interest Groups (SIGs)
available to members. At this time there is no cost for
joining. These groups are starting based on feedback
from members that there is a need for specialty content
and focused interaction involving the HTG membership.
For their
initial meeting in Orlando, the new groups listed below
will meet in a breakout or user group format. The
facilitator(s) will structure the meeting to cover key
discussion topics, and to reach a decision on the future
format and goals of the group. We encourage you to take
part in sharing great ideas, building relationships and
improving your business.
Break will be taken from 9:45-10:00 AM -- Sponsored by
SonicWALL |
8:30a.m. to 11:15a.m.
Islander Room II |
1. Marketing (continues in PM - By invitation only) |
8:30a.m. to 11:15a.m.
Islander Room I |
2. App Dev (continues in PM - By invitation only) |
8:30a.m. to 11:15a.m.
Cambridge |
3.
Healthcare IT Alliance (only offered 1X)
Please join us to discuss the latest in healthcare IT as
well as the HITECH stimulus package for healthcare
providers. We will have an update by each of our
committees as well as a presentation on
healthcare-specific best practices by HTG members. |
8:30a.m. to 11:15a.m.
Oxford |
4. Multiple Owners (offered 2X)
This
group targets members of companies with two or
more owners. |
8:30a.m. to 11:15a.m.
Windsor |
5. Large Companies (offered 1X)
This
group targets members with over 20 employees. |
8:30a.m. to 11:15a.m.
Gallery |
6. High Profit
(offered 1X)
This
group targets members generating 10% EBITDA or
more. |
8:30a.m. to 11:15a.m.
Westminster |
7. Managed Services (offered 2X)
This
group targets members who generate a significant
portion of their profitability from managed
services. |
General Interest
Topics (Some sessions are repeated - Please note
meeting times)
What do YOU need to learn this
quarter? With that in mind, we are also excited to offer
you a few general interest topics for your continuing
education and development. The topics below were
developed with YOU in mind. Whether you want to focus on
leadership, service, financials or life-work excellence
there is an option here for you.
Break will be taken from 9:45-10:00 AM -- Sponsored by
SonicWALL |
8:30a.m. to 9:45a.m.
Senate |
►
Topic 1 Dane Deutsch presents
“Character in Motion.” The main theme is that
“Character is Evidenced through Leadership Behavior.”
Ask yourself, “What is the cost to business and
the bottom line if we don’t grow as a leader and lead
that growth with character?" If we don’t grow as a
leader, we will not be consistent in who we want to be,
and regardless of our technical skills, people will see
the real character of who we are through our behavior.
We are all operating in our natural behavior so much so,
that our values get ignored. The presentation will be
focused on how we can reconnect to those values and
demonstrate character growth through behavior
development. |
10:00a.m. to 11:15a.m.
Senate |
►
Topic 2 Arlin Sorensen presents
Four Plans That Can Change Everything – Learn about the
importance of planning for your business and your life.
Understand the value of integrating the quarterly HTG Plans and the
true meaning of the saying, “He who fails to plan, plans
to fail.” |
11:30a.m. to 1:30p.m.
Great Hall North |
HTG ALL Lunch Please
join the HTG team for a Q4 strategic update. Get
the latest news!
• HTG Value Proposition
• 2010 Plan and Membership Agreement
• QBRs and Meeting Update
• Facilitator Update
• Business Intelligence (SL, UNK,
Scorecarding) |
• SharePoint and Website Update
• ConnectWise Education and Champs
Update
• Project Nimbus (Cloud computing
project)
• Vendor Sponsor Program Update
• Member Success Stories |
|
Special Interest Group (SIG)
Meetings (Some sessions are repeated - Please note
meeting times)
HTG is
expanding the number of Special Interest Groups
(SIGs) available to members. At this time there
is no cost for joining. These groups are
starting based on feedback from members that
there is a need for specialty content and
focused interaction involving the HTG
membership.For
their initial meeting in Orlando, the new groups
listed below will meet in a breakout or user
group format. The facilitator(s) will structure
the meeting to cover key discussion topics, and
to reach a decision on the future format and
goals of the group. We encourage you to take
part in sharing great ideas, building
relationships and improving your business.
Break will be taken from 3:00-3:15PM --
Sponsored by SonicWALL |
1:45p.m. to 4:45p.m.
Islander Room II |
1.
Marketing (continued from AM - By invitation only) |
1:45p.m. to 4:45p.m.
Islander Room I |
2.
App Dev (continued from AM - By invitation only) |
1:45p.m. to 4:45p.m.
Windsor |
3.
Community Banks Vertical (only offered 1X)
Please join Advanced Network Solutions to
discuss the community bank vertical market.
Some
topics we would like to have group discussions
about:
●Are you as secure as your client? A lot of
the times we help secure our client’s
network – we need to
make sure we are not
the weak link.
●Change management for your community bank
client
●Remote access and logging
●What are the latest trends we are seeing
from the examiners? |
1:45p.m. to 4:45p.m.
Buena Vista
Boardroom |
4.
Multiple Owners (offered 2X)
This group targets members of companies with two or
more owners. |
1:45p.m. to 4:45p.m.
Cambridge |
5.
Cloud Computing (offered 1X)
Join
the members of
Project Nimbus as they unveil the results of
the research conducted in partnership with
Channel Insider. Join in the efforts to
interpret the changing tides, and figure out
what the business model of the solution
provider’s future will look like. |
1:45p.m. to 4:45p.m.
Oxford |
6.
Managed Services (offered 2X)
This group targets members who generate a significant
portion of their profitability from managed services. |
General Interest (Some sessions are repeated - Please note
meeting times)
What do YOU need to learn this
quarter? With that in mind, we are also excited
to offer you a few general interest topics for
your continuing education and development. The
topics below were developed with YOU in mind.
Whether you want to focus on leadership,
service, financials or life-work excellence
there is an option here for you.
Break will be taken from 3:00-3:15PM --
Sponsored by SonicWALL |
1:45p.m. to 3:00p.m.
Senate |
►
Topic 3 In this session, Erick Simpson
from MSP University will reveal the 8 areas partners
must focus from their top-to-bottom business improvement
and transformation process for maximizing IT and Managed
Services practice success.
Takeaways:
●Understand the 8 phases critical to IT and Managed
Services practice improvement and success
and how
they apply to your business
●Learn
specific goals necessary to achieve in each area for
maximizing net profitability, scalability
and growth
capabilities
●Identify your strengths and weaknesses in each area
and develop a strategy for leveraging your
strengths
and shoring up weaknesses
Attendees
will receive a download of MSP University’s
The Best I.T. Audio Sales Training COURSE EVER! – 6
hours of training on the 7-Step Sales Process for
selling IT and Managed Services solutions complete with
tests to rate your sales team’s competency in each level
of training and 10 sales reference guides and tools to
maximize your sales success – a $499 value. |
3:15p.m. to
4:30p.m.
Senate |
►
Topic 4 - Join Brian O’Connell from Service
Leadership, Inc. for Case Studies: Better Living
through Benchmarking! What’s all the fuss about
Benchmarking? In this session you’ll get to hear the
benefits a number of HTG members have received from
participating in the S-L Quarterly Index Benchmark.
Individual companies were interviewed and talked about
the challenges/opportunities they identified via
Benchmarking; how they were identified; what actions
they took; what results they have achieved; what role
their group played in driving the benefits. If you’d
like to dig into some real life examples of how
companies have improved their performance through
Benchmarking this session is for you! |
1:45p.m. to 3:00p.m.
Gallery
|
►
Topic 5 - What happens when Work and Family
collide? A user's guide to life/work balance.
Do you struggle with finding that perfect balance
between spending time with your family and keeping up
with the pressure and demands of the workplace? Come
hear ways to bring things into balance and talk with
others who are wrestling with the same struggle. |
3:15p.m. to 4:30p.m.
Gallery |
►
Topic 6 - Love and the Landfill: How to build
an enduring marriage in today's disposable culture.
Is your spouse really a priority, or do you just say
that to make it sound good? Does your use of time match
up with your stated priorities? This session will focus
on how to create a marriage that is able to endure the
stress and chaos that comes from living in this fast
paced IT world. There will be plenty of ideas on ways to
achieve balance and succeed in all aspects of your life
including actually being able to walk the talk of
putting your mate first. |
|
4:45 p.m. |
Official End to HTG Q4 Meetings & HTG ALL |
|
5:00p.m. |
ConnectWise Partner Summit Welcome Reception
and Solutions Pavilion |
|
Thursday, November 5, 2009 |
6:00a.m. to 7:00a.m.
Fitness Center |
Join other HTG
members for a 3 mile fun run or gym workout to get the
morning juices flowing. The run will be at a
conversational pace around the Buena Vista area and take
off from the gym of the Buena Vista Palace at 6:00 a.m.
sharp so arrive a little early to warm up. Feel free to
bring a friend! |
6:30a.m. to 7:00a.m.
20Seven East |
Morning Devotions |
| |
ConnectWise Partner Summit |
| |

Thursday is HTG green shirt day at the
ConnectWise
Partner Summit.
Wear your
green proudly and share what HTG means to you! |
|
Friday, November 6, 2009 |
6:00a.m. to 7:00a.m.
Fitness Center |
Join other HTG
members for a 3 mile fun run or gym workout to get the
morning juices flowing. The run will be at a
conversational pace around the Buena Vista area and take
off from the gym of the Buena Vista Palace at 6:00 a.m.
sharp so arrive a little early to warm up. Feel free to
bring a friend! |
6:30a.m. to 7:00a.m.
20Seven East |
Morning Devotions |
| |
ConnectWise Partner Summit |